Privacy Policy

Last updated: July 16, 2026

1. Who we are

AI Fashion Suite (“the App”) is developed and operated by AXICOM S.R.L., , company (“we”, “us”). Contact: support@template-tuners.com.

2. What the App accesses on your store

When a merchant installs the App, we request the read_products access scope only. This lets the App read product titles, images and prices so it can render the fitting button and generate previews. We do not request access to orders, customers, or store administration beyond what is needed for billing.

3. Data we process about shoppers

The photo a shopper uploads

• The photo is sent directly to Google Cloud’s Vertex AI image model to generate the fitting preview.
• We do not store the raw photo. Only a one-way cryptographic hash of the photo (combined with the product image) is kept, purely to recognize an identical repeat request and avoid generating it again.
• The AI-generated result image (the shopper shown in the item) is stored so it can be served instantly on a repeat visit, until it is deleted as described in Section 5.

Technical & usage data

• A anonymous per-browser identifier (for guests) or the Shopify customer ID (if signed in), used only to enforce guest fitting limits and prevent abuse.
• Timestamps, plan usage counts, and success/failure status of each generation, used for billing and quota enforcement.

4. Legal basis & purpose

We process this data to perform the service the shopper actively requests (generating a fitting preview) and our legitimate interest in operating, securing and billing the App. We do not use shopper photos for advertising, profiling, or to train machine learning models.

5. Data retention

• Raw uploaded photos: not retained — used transiently to generate the result, then discarded.
• Generated result images and their match hash: kept while the merchant’s store has the App installed, and deleted within 30 days of uninstallation.
• Shop and billing data: kept for the duration of the subscription plus the period required by applicable tax/accounting law.

6. Sub-processors

• Google Cloud Platform — image generation and result storage.
• Neon — application database.
• Shopify — authentication, billing, and the App Proxy that connects the storefront to the App.

We do not sell shopper or merchant data to third parties.

7. International transfers

Our infrastructure runs on Google Cloud in the region configured for the App. Where data is processed outside your region, we rely on our providers’ standard contractual safeguards (e.g. Google Cloud’s data processing terms).

8. Your rights

Merchants and shoppers in the EU/EEA, UK and other regions with data protection laws have the right to access, correct, delete, or export their data, and to object to its processing. Contact support@template-tuners.com to exercise these rights; we respond within 30 days.

9. Uninstalling the App

When a merchant uninstalls the App, we receive Shopify’s app/uninstalled webhook and schedule deletion of that shop’s stored data as described in Section 5. Merchants and shoppers can also request earlier deletion by contacting us directly.

10. Security

Data is encrypted in transit (HTTPS/TLS) and at rest on our cloud infrastructure. Access to production data is restricted to the personnel who operate the App.

11. Changes to this policy

We’ll update this page whenever our data practices change, along with the “last updated” date above.

12. Contact

Questions? support@template-tuners.com